Last Modified: May 23, 2018
RW3 Technologies, Inc.
This statement discloses the information practices for RW3’s websites. It covers what type of information about our Websites’ users is gathered and tracked, how the information is used, shared and or otherwise processed offline.
As a general principle, personal information you share with RW3 will be kept confidential, and will only be shared by RW3 as necessary in order to provide you with products and services that would be of interest.
The Type Of Information We Collect
You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to learn more regarding a product, to obtain marketing content, to register for a service, or to do business with us if you are a supplier or a business partner.
We may also collect information relating to your use of our Websites and SaaS offerings through the use of various technologies. For example, when you visit our Web sites or access our SaaS offerings, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring Web site addresses, and we may collect information about the pages you view within our sites and other actions you take while visiting us. In addition, some of our software products include technologies that allow RW3 to collect certain information about product use. We may also use such technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our Web sites, our software products, and our SaaS offerings, personalize your experience and tailor our interactions with you.
We collect three basic types of information from you in conjunction with your use of the Website – personal information other information, and IP address.
Personal information is any information that can individually identify you and includes, for example, and without limitation, your name, email address, username, telephone number, postal address, and contact information.
Other information includes information that does not personally identify you but may include (without limitation) tracking and usage information about your location, demographics, transaction information, use of the Website and the Internet, etc.
IP Address information
IP address information is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever you access the Sites, along with the time of the visit and the page(s) that you visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications, and other services. RW3 uses IP Addresses to calculate usage levels of the Sites, help diagnose problems with its servers, administer the Sites and monitoring the regions from which you navigate to RW3’s Sites.
How We Use The Information
We use the information we collect from you and about you to help us personalize and continually improve your experience with the Website. We may use the information we collect from and about you in the following ways:
Provide you with the products and services you request from us
- Communicate with you about your account or transactions with us and send you information about features on the Website
- Communicate with you about changes to our policies
- Personalize content and experiences on our Website
- Send you newsletters, offers, promotions for our products and services, or invites to special events by email or other media
- Optimize or improve our products, services, and operations
Email and Other Communications
We may contact you by email or other means. For example, we may send you a webinar invite at your request, or invitations to special events, or announcements that may interest you. If you do not want to receive such communications from us, please let us know through the “unsubscribe” feature included in our communications, or by sending an email to email@example.com.
Our Disclosure of Information
We do not and will not sell your personal information to any third party outside of the Website, and will only share personal information as provided below and within our company and corporate affiliates.
We may make your information available to certain third party service providers, such as contractors, agents, or sponsors, who help us manage or provide the services offered on our Website, such as hosting, billing, payment processing, shipping, marketing, analytics, customer service, fraud protection, etc. We may need to share your personal information with them, but we require that all of our service providers keep personal information confidential and not disclose it to third parties and not use it for any other purpose.
We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) respond to requests from public and government authorities; (c) protect and defend our rights or property, the Website, or our users; and (d) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
We are concerned about ensuring the security of your personal information. We use commercially reasonable efforts to protect your personal information collected through the Website from access, loss, misuse, alteration, or destruction by any unauthorized party. Please understand, however, that no transmission of data over the internet or any other public network can be guaranteed to be 100% secure. We do not promise, and you should not expect, that your personal information or private communications will always remain private.
Links From or To Other Sites
Please note that the Website may link to other websites and online services operated by third parties. These websites and applications operate independently from us, and we do not control their privacy policies, which may be different from ours. We encourage you to review the privacy policies of any third party websites or applications.
Social Media Sites
When you interact with any RW3 account on a social media platform, such as Google Plus, Twitter, or Vimeo, we may collect the personal information that you make available to us on that page or account, including your user ID and/or username, and any information you have made public in connection with that social media service. Please note, however, that we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platform.
How Can I Correct or Remove Information About Me
You can, at any time, exercise your right to access your information, request a copy of personal information we hold about you, unsubscribe or request to withdraw consent, right to rectification, erasure, to be forgotten, to restrict data processing and to object data processing. You can communicate any of the above requests to us by writing to firstname.lastname@example.org as mentioned on our website. Your request will be responded within 72 hours.
How Long Will RW3 Retain Personal Information
If you have a question about this Privacy Statement or RW3’s handling of your information, you can send an email to Info@RW3.com. You can also contact us at:
PO Box 204449
AUSTIN, TX 78720